Privacy Policy for lorqenstavi.com

Your privacy matters to us. This policy explains how lorqenstavi.com collects, uses, and protects your personal information when you visit our website, ensuring compliance with Australian privacy standards.

Information We Collect About You

We collect personal and technical data to enhance your experience and maintain our services efficiently.

• Personal information submitted by you, such as name, email address, phone number, or other contact details.
• Technical information like IP addresses, browser types, device identifiers, and log data for security and analytics.
• Usage details, including pages visited, time spent, features used, and referring URLs to improve our services.
• Cookies or similar technologies used to customise content, remember preferences, and track engagement patterns.

How We Use Your Data

Your information is used only for the purposes outlined, supporting our website's functions and communications.

• To deliver and operate services, including providing personalised content or features relevant to your interests.
• To improve our website experience by analysing trends, troubleshooting issues, and monitoring usage information.
• To respond to your enquiries, requests, or feedback and obtain your input for service development.
• To ensure security, protect against misuse, and comply with Australian legal requirements and industry best practices.

Legal Basis for Processing Data

We process your personal information on lawful grounds under Australian and relevant international data privacy laws.

Your data is processed with your consent, legal obligation, or when necessary for our legitimate business interests. We seek additional consent when required.

Sharing Your Information

We do not sell your personal details. Information may be shared as strictly necessary for our services or legal duties.

• With trusted service providers for functions like hosting, analytics, or communication, bound by contractual privacy obligations.
• When required by legal processes, court orders, or regulatory authorities as mandated by law.
• If our company undergoes a merger, acquisition, or business transfer, your data may be part of the transition, following notice to users.

Data Security

Your information is protected using technical, administrative, and physical safeguards. While no online system is impenetrable, we strive to minimise risks of unauthorised access, loss, or misuse by regularly updating security protocols and employee awareness. Any security incident will be managed promptly according to Australian law.

Your Privacy Rights

You have rights concerning your data under Australian privacy law and other applicable regulations.

• Request access to your personal information and receive a copy of the data we hold about you.
• Ask for corrections or updates to incomplete or inaccurate details held in our systems.
• Request removal of your personal information, subject to statutory retention requirements.
• Withdraw consent for marketing at any time and object to certain types of data usage.

Cookies and Tracking

Our website uses cookies to personalise content, remember preferences, and conduct analytics. See our Cookie Policy for more details.

View Cookie Policy View Cookie Policy

Contact Us

If you have any questions or wish to exercise your privacy rights, please use the contact details below. We are committed to addressing your requests promptly.

Changes to This Policy

Updates to our Privacy Policy will be posted here. Please check this page periodically to stay informed of any material changes.